Epoch COVID Guidelines

Under the guidance of Illinois and the City of Chicago’s reopening framework, Epoch has new protocols to ensure the health and safety of our staff and our clients. We reserve the right to refuse service to any client that does not adhere to the following protocols. Please feel free to email or call if you have any questions.


  • All clients will be required to digitally sign a waiver prior to receiving any services. The waiver can be found here.
  • The salon will be implementing a $3.00 covid19 fee to help assist with extra costs incurred for additional salon safety measures.
  • Upon entry, clients will be required to have their temperature taken (touchless) and anyone with a temperature of 100 degrees or more, will be asked to leave and reschedule.
  • We ask that clients be respectful of our staff and others and not come to the salon if they are feeling any symptoms of covid19. All cancelation fees are currently waived.
  • All clients will be required to wear a mask upon entering. Masks must stay on throughout the entire appointment. Masks and gloves are available should you need.
  • Upon entry, clients will be required to wash or sanitize their hands.
  • Upon entry, we kindly ask that clients wipe down their phone with a disinfectant wipe that is available at the front desk.
  • Only the client being serviced will be allowed in – no guests, no children, no pets.
  • Clients will be asked to limit personal items to a small purse or bag, no large bags or laptops. Food will not be permitted.
  • We are no longer permitted to have a waiting area. Clients will be required to wait outside or in their car until we are ready for them. Please call the salon when you arrive or ring the doorbell if you are on foot.
  • All payments should be touchless.
  • Drink service will not be available.
  • We kindly ask that clients refrain from touching any retail products. Epoch staff will happily pull any products for purchase.
  • Per the guidance from the CDC, all working stations, tools, and commonly touched surfaces will be cleaned and disinfected between each client.
  • We have installed two air purification and UV light sanitation systems into our HVAC system.

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