Effective Date: December 06, 2024

At Epochchicago.com ("we," "our," "us"), we value the privacy of our users ("you," "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website epochchicago.com (the "Site"). Please read this policy carefully. By accessing or using our Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

a) Personal Information

When you visit our Site, interact with us, or engage in certain activities (such as subscribing to a newsletter, creating an account, or making a purchase), we may collect personal information, including but not limited to:

• Name
• Email address
• Phone number
• Postal address
• Any other information you provide to us voluntarily

b) Non-Personal Information

We may also collect non-personal information, which includes:

• IP address
• Browser type and version
• Device type
• Pages visited on our Site
• Referring website or source
• Date and time of visits

This information is collected automatically through the use of cookies and other tracking technologies.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide, maintain, and improve our Site and services
• To communicate with you, including sending newsletters, updates, and promotional materials (if you have opted in)
• To personalize your experience on the Site
• To respond to your inquiries, feedback, and customer service requests
• To analyze usage trends and enhance user experience
• To comply with legal obligations or resolve disputes

3. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted third-party service providers who assist in the operation of our Site, processing payments, sending communications, or providing other services. These third parties are obligated to protect your information in accordance with applicable laws.

We may also disclose your personal information if required by law or in response to legal processes such as subpoenas or court orders.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons and pixels) to enhance your experience on our Site. Cookies are small files stored on your device that help us remember your preferences, analyze usage patterns, and improve our services.

You can control cookie settings through your browser settings, including the option to reject cookies. However, disabling cookies may affect the functionality of our Site.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, or destruction. However, please note that no method of electronic storage or transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Correction: You can request access to your personal information and request corrections or updates.
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• Opt-out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

7. Third-Party Links

Our Site may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided personal information, we will take steps to delete that information as soon as possible. If you believe we have collected information from a child under 13, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the functionality of the Site. We will post the updated policy on this page with a new effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

epochchicago.com
Email: ben@epochchicago.com
Phone: 312.224.1700
Address: 1849 W. North Ave., Chicago, IL 60622